Returns & Exchanges Policy
An important clarification about how this policy applies (and does not apply) to our platform
The information on this site is for educational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before making health decisions.
This Policy Does Not Apply
Wholesome Course Hub is an informational and educational platform. We conduct no sales, accept no payments, and offer no commercial products or services. Therefore, standard consumer return and exchange policies do not apply to this website.
Important Notice
Wholesome Course Hub is a free, informational educational platform dedicated to sharing knowledge about organic healthy cooking techniques and sustainable food preparation. We do not:
- Sell products: We do not offer any physical goods, supplements, ingredients, or merchandise for purchase.
- Charge for access: All content is permanently free and accessible to any visitor without registration, subscription, or payment.
- Accept payments: We have no shopping cart, checkout system, or payment processing of any kind.
- Provide services: We do not offer consultations, meal planning services, coaching, or any service you need to "return" or "exchange."
As a result, there is nothing to return, exchange, or refund. A returns policy exists only when money changes hands and goods are delivered. Neither condition applies here.
Why We Have No Returns Policy
Consumer protection laws in the European Union (including Austria, where Wholesome Course Hub is based) establish return and exchange rights for buyers of goods and certain services. These protections exist to safeguard consumers who have paid for a product or service.
Standard Consumer Rights Apply to Purchases
Under EU consumer law, a buyer typically has the right to:
- → Return purchased items within a statutory period (usually 14 days)
- → Exchange defective or non-conforming goods
- → Receive a full refund of the purchase price
However, these protections only apply when a purchase has occurred. Since Wholesome Course Hub never processes a purchase, there is no buyer-seller transaction, and therefore consumer return laws do not apply. All our content is provided free of charge, with no expectation of payment or obligation on your part.
How This Differs from Regular Online Stores
To understand why Wholesome Course Hub operates without a returns policy, consider the difference between a typical e-commerce platform and an informational educational website:
Regular E-Commerce Store
- Accepts payment for products
- Delivers physical or digital goods
- Buyer owns the purchased item
- Return period: 14 days (EU standard)
- Refund/exchange available for defects
- Returns policy is legally required
Wholesome Course Hub
- No payments accepted
- Only free educational content shared
- No ownership transfer — content remains accessible to all
- No return period — no purchase occurred
- No refunds — no money was exchanged
- Returns policy not applicable
Bottom line: A returns policy exists to protect buyers from merchants. There is no buyer-merchant relationship on Wholesome Course Hub, because all content is free and no transaction occurs. Therefore, consumer return protections do not apply — but neither do any payment obligations.
What If You Have Issues with Our Content?
While you cannot "return" or "exchange" free content, we understand that you may have concerns, questions, or feedback about what you read on Wholesome Course Hub. Here are your options:
Stop Using the Content
You are under no obligation to read, follow, or use any content on this website. If you disagree with any article, recipe, or technique, you are free to stop reading and seek information elsewhere. There is no commitment, subscription, or penalty for discontinuing access.
Send Us Feedback
If you notice an error, inaccuracy, or unclear explanation, please contact our editorial team through our contact form. We review all feedback and will make corrections if warranted. Your input helps us improve the quality of our free content.
Report Inaccuracies
Found something factually wrong? Tell us about it. Our editorial guidelines emphasize accuracy and evidence-based information. We will investigate reported errors and update content as needed to maintain integrity.
Seek Alternative Sources
The internet offers countless sources of culinary and nutritional information. If you prefer a different style, author, or perspective, there are many excellent platforms available. We support informed choice and independent research.
Important: No Refunds Needed
Because you did not pay for content, there is nothing to refund. Our editorial process is transparent: if we make mistakes or need to update information, we will do so at no cost or inconvenience to you. You may return to the article at any time to see the corrected version.
Need Help or Have a Question?
If you have any questions about this policy, our content, or how to provide feedback, please feel free to reach out to our editorial team. We are here to help.
Policy Summary
Free Forever
All content is permanently free. No payments, no subscriptions, no hidden costs.
No Returns Needed
Because there are no purchases, there is nothing to return or refund. Stop using the content anytime.
Feedback Welcomed
Send corrections or suggestions to help us improve our free educational platform.
This returns and exchanges policy is informational only and reflects the operational reality of Wholesome Course Hub as a free educational platform. For more details about our practices, please review our full terms and privacy documentation.